Terms of Service: Costume, Wig and Footwear Hire

1: A deposit of $20.00 per costume is required at the time of booking.  This is non-refundable and non-transferable.

2: Costumes should be returned in good condition.

3: Late hire returns will be charged at 25% per day.

4: Please do not launder the costumes.

5: Costumes, wigs and accessories must not be adjusted or altered in any way as this may incur a charge.

6: No refunds or exchanges are permitted once the costume order has left the showroom.

7: All cancelled costumes will forfeit the $20.00 booking fee.

8: All costs incurred by Sew Devine Ltd in recovery of debts will be charged to the customer.

9: Loss and damage beyond normal wear and tear will be charged to the customer at assessed retail value.

10: All costs incurred by Jesters Costume Hire Ltd. in the recovery of debts will be charged to the customer.

11:Cancelled costumes will forfeit the $20.00 booking fee.  If your costume is cancelled 5 days prior to collection the remaining balance will be refunded the same method it was paid.  If cancelled within the 5 days of collection there is no refund. We will credit you the remaining balance to be used at Jesters Costume Hire until the end of the current year.

12:First time customers and those outside of the Wellington region will be required to pay a bond or give their credit card details. All bonds will be refunded when the costume is returned on time and in a satisfactory condition. Any loss or damage beyond normal wear and tear will be charged at assessed retail replacement or repair value to the credit card.


Terms of Service: Retail Purchases

1: There will be no refunds on any retail items purchased unless the item(s) fail to comply with any guarantee in the Consumer Guarantees Act 1993.

2: Your web order is deemed “accepted” only when you have received email notification that we have accepted your order.

3: An order will only be dispatched once full payment has been received.

4: All prices include gst unless otherwise stated.

5: We are entitled to change our prices from time to time without notice, however unless otherwise stated the price of the goods will be the current price on the day of the order.

6: Any postal or courier charges incurred are to be paid for by the customer.


Jesters Costume Hire Limited

Costume Hire, Retail and Design

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Happy Customers

Just got back from Jesters to get a few costumes for a work function, what a huge selection with great service and value. Nichole the owner was fantastic to deal with and very helpful. My team will be the talk of the office for the next few weeks :-)

- Graham Du Toit

Great costume shop! Excellent choice of high quality costumes and really helpful staff. Thank you for your help in finding me the perfect fancy dress outfit!

- Helen Gracie

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